Shipping & Delivery Policy

Last updated: October 2026

This policy explains how Cookvera Shop processes and delivers orders to customers in the United Kingdom.

1. Delivery area

Cookvera Shop currently serves delivery addresses within the United Kingdom. If an address cannot be served by the available carrier, we will contact you before dispatch.

2. Processing and delivery times

Orders are normally processed within 1 business day after payment has been successfully received and verified.

Our current UK transit estimate is 3–5 business days after dispatch, giving an estimated total delivery time of approximately 4–6 business days from the date the order is placed.

Business days are Monday to Friday and exclude public holidays. Delivery times are estimates and may be affected by carrier delays, severe weather, seasonal demand, public holidays, border or customs processing, or other circumstances outside our reasonable control.

3. Shipping cost

Standard shipping to eligible UK addresses is free.

4. Tracking

Where tracking is available, tracking details will be sent after dispatch. Some delivery services may provide limited tracking information.

5. Delivery address

Please provide a complete and accurate delivery address at checkout. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after dispatch.

6. Delayed, missing or damaged deliveries

If your order is significantly delayed, appears to be missing, or arrives damaged, contact us with your order number. We will review the available tracking information and work with the carrier where appropriate.

7. Contact

Email: contact@CookveraShop.co.uk
Phone: +44 5515692370